Do you ship overseas?
No, we only ship within the U.S.
How long will it take to get my order?
It depends on where you are and what you ordered. Items that we have in stock will take as little as 5-7 business days to arrive. All orders ship from our Chicago warehouse. For more information on specific products, give us a call!
Online Order Queries: (800) 597-7152
Sales & Service Queries: (800) 272-2070
sales@metroophthalmic.com
Where do my orders ship from?
All orders are fulfilled by our sister company Premier Ophthalmic which ships from Chicago, Illinois. Premier Ophthalmic and Metro Ophthalmic are both part of the Essilor Instruments Network of companies.
Can I return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. We generally require that returns be requested within 30 days of purchase, and that items remain unopened in their original packaging. Just email or call us directly (800) 597-7152 and we’ll take you through the process.
Online Orders Queries: (800) 597-7152
Sales & Service Queries: (800) 272-2070
sales@metroophthalmic.com
Which product suits my practice best?
Our factory trained sales team is well equipped to communicate the benefits of each product with you, and help determine what will serve you best. Schedule a virtual appointment today!
Sales & Service Queries: (800) 272-2070
sales@metroophthalmic.com
My equipment isn't working!
Our team of factory trained technicians have decades of experience repairing all types of ophthalmic equipment. We do repairs both in-house and on-site depending on your needs and location.
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In-house: For in-house repairs you can either send your equipment in to us (available to all 50 states), or schedule to have one of our technicians come pick it up, depending on you location (available in NY, NJ).
Mailing Address:
Metro Ophthalmic
Attn: Service Department
2098 Hwy 35
South Anboy, NJ 08879
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On-site: Call today to schedule a repair at your practice. We'll have you back up and running as soon as possible.
(Available in NY, NY)
Tel: (732) 727-0607
Email: sales@metroophthalmic.com